Within the GDPR and other applicable rules, Bilihome processes your personal data for the purpose to communicate, sell and deliver our products and provide related services to customers.

 

1. When you communicate with us, you may provide us with personal data about yourself. This enables us to process your requests and to answer your questions. We process your personal data for the purpose of providing goods and services to you and/or managing our relationship with you. Such processing is required for the administration of our business, which is necessary for the performance of our contractual relationship or legitimate business interest, respectively.

Your communication with us may be retained in our systems.

 

Data we collect:

• Name
• Title
• Function
• Institution & department
• Chamber of commerce number
• VAT number
• Bank account details
• E‐mail address
• Phone number(s)
• We keep records of contact moments and visits
• We keep records of offers and orders provided to the customer
• We keep records of product installation and service for that specific customer
• If available, we look for contact details online, occationally.

 

2. To order your products or parts thereof from suppliers. Supplier data (including creditors) we collect:

• Contact name, function and e‐mail address
• Bank account details
• Organization name
• Address
• VAT number
• Quality certificates
• Chamber of commerce number
• We keep records of contracts
• We keep records of quotations, orders and invoices
• We keep records of relevant communication

 

3. Human resource management.
We process personal data of employees for payment of salary and contractual purposes. Data we collect:

• Name
• Private address
• Phone number
• Social security number
• Date of birth
• Passport number/copy
• Copies of certificates and diplomas
• Where applicable a copy of a residents permit

Recruitment: Bilihome processes personal data for employee recruitment. Resumés may be kept for a longer period of time.

 

4. Website visits and contact form.
Via the contact form on our website you can ask us questions or send requests. If you submit a contact form on our website, or send us an e‐mail, we ask for your personal data so that we can respond to your request or reply to your e‐mail. Such processing of personal data is necessary for our egitimate business interest. The followingpersonal datamay be processed for this purpose:

Name

• E‐mail address
• Name and address of the organization

 

5. Customer information and/or newsletters.
Bilihome may send out newsletters to its customers to inform you about our developments, updates or other information. Every time we send you a newsletter you have the possibility to unsubscribe from the relevant mailing list by clicking the “unsubscribe” button in the footer of the mail and sending it out. Processing of personal data for our newsletter or information is based on your given consent / our legitimate business interests.

 

6. Marketing communication.
Bilihome may use personal and non‐public, information for marketing communication, for example pictures, video’s or case studies. Bilihome will not use non‐public personal information, pictures or video’s without your prior written consent.